External quality manager | AS Consulting Kragujevac

External quality manager • SharePoint archive • audit readiness

Your external quality manager.

Leave standards and documentation to an expert while you focus on growing your business.

This hybrid support model combines an experienced expert who leads your system with a secure digital archive in Microsoft SharePoint, available when an inspection, buyer assessment or certification audit arrives.

System ready for review

Microsoft SharePoint archive 24/7
Monthly record review
Consultations online or onsite
Employee training
Internal audits
Presence during external audit

The problem we solve

Lack of expert staff no longer has to block the system.

We know how difficult it is to independently manage food safety systems, quality and other standards. Papers get lost, procedures become outdated, employees do not have time for documentation, while buyers, inspections and certification bodies become stricter.

That is why the external quality manager model is designed as an extended expert function of your company.

Record keeping by the agency remains the foundation, but it is connected with continuous support, digital archiving, record review, training and audit readiness.

Why this model

An expert who leads the system and a digital archive that keeps it under control.

Human expertise

You get an experienced consultant who understands your needs, follows requirement changes and guides you through processes without audit stress.

Digital security

All documentation, procedures and records are organized in a secure Microsoft SharePoint archive, available 24/7 with controlled access.

Time and cost savings

You get the quality-manager function in the scope you actually need, without the burden of permanent internal engagement.

Operational advantage

Quality at a glance.

Instead of scattered files, binders and messages, the client gets a clear view of what is ready, what is expiring and where action is needed before a problem becomes urgent.

This is an operating model, not another folder.

AS Consulting leads the expert part, while SharePoint keeps order, versions and documentation availability.

AS Quality Control Room

Digital quality control room

Updated this month

Documentation

Up to date

Procedures, plans and records organized by standards

Deadlines and records

Under control

Monthly review of entries and obligations that are expiring

Corrective measures

In progress

Nonconformities, responsible people and deadlines in one place

Audit mode

Ready

Key evidence available for inspection, buyer assessment or certification body

Control flow

01

SharePoint archive

Documents and records have their place.

02

Monthly review

Review happens in a regular rhythm.

03

Action signal

Open items get priority.

04

Audit readiness

The team knows what to show during an audit.

Audit mode

When a review arrives, only valid versions, key records and evidence needed for the conversation with the auditor are pulled forward.

Long-term support in practice

Documentation, audits and standards that stay under control.

An external quality manager makes sense when cooperation does not stop at one document, but keeps certificates, records, processes and audit readiness under control for years.

POLIPAK DOO

Batočina

11 years

“The business cooperation between Polipak and AS Consulting has lasted for 11 years. During that time, we successfully overcame all challenges related to obtaining the certificates Polipak holds. ISO 9001, ISO 14001, ISO 45001 and FSSC 22000 were successfully implemented and defended at every audit. For FSSC 22000 we had a foreign auditor from Italy and defended the certificate without a single mistake. We continue our highly successful cooperation with great satisfaction.”

Života Cvetković

POLIPAK DOO

11 years of cooperationISO 9001ISO 14001ISO 45001FSSC 22000

Sedef Kragujevac

IFS

“A reliable partner through IFS implementation: clear support, improved processes, better organization and greater trust in the work system.”

Srđan Luković

Sedef Kragujevac

IFSProcess improvementOrganizationWork system

Two pillars of support

People and system work together.

The goal is not only for documentation to exist, but for it to be accurate, available and useful when it matters most.

01

Human factor

An experienced consultant leads the system, interprets standard requirements, follows regulatory changes and provides direct expert guidance.

  • Monthly review of records and documentation
  • Remote or onsite consultations, depending on the support model
  • Preparation for audit, internal check and inspection
02

24/7 digital archive

A structured digital archive in the Microsoft SharePoint environment keeps plans, procedures and records up to date, available and easy to review.

  • Documentation available from any device
  • Clear organization for fast review during inspection
  • Controlled access and read-only modes for sensitive files

Support packages

Choose the level of support according to the real scope of the system.

Packages are a framework for discussion: the difference is in support intensity, onsite presence, internal checks and level of delegation.

Foundation for safety and compliance

Standard support

Small producers, restaurants, craft businesses and retail facilities

For teams that need a stable HACCP or basic ISO model, organized documentation and monthly expert support without overloading the organization.

  • Digital documentation archive in Microsoft SharePoint
  • Monthly review of entered records
  • 1 day per month of remote consultations (up to 4 hours) or onsite-work option
  • Basic compliance security and operational support

Support model: remote work or onsite work, with a price difference.

Schedule a conversation

For growth and export readiness

Advanced support

Recommended

Medium-sized production companies and exporters

For companies working with more demanding standards that want proactive support, a clearer system and stronger audit readiness.

  • Everything included in Standard support
  • Onsite consultations 1 day per month
  • Annual internal checks
  • Preparation for external audits and stronger operational control

Recommended model for companies moving from basic compliance to more demanding standards.

Schedule a conversation

Your dedicated external quality manager

Partner support

Large systems, multiple locations and companies that want full delegation

For organizations that need continuous availability of an expert, regular onsite work and complete quality management as an extended internal function.

  • Continuous consultant availability as an external quality function
  • Monthly onsite internal audits or audits as needed
  • Presence during external audits
  • Food safety culture development, analytics and reporting

The deepest level of support, with physical presence and food safety culture development.

Schedule a conversation

Comparison view

What is included in each package.

This overview helps make the difference between standard, advanced and partner support immediately clear.

Support elementStandardAdvancedPartner
Target groupProducers, craft businesses, restaurantsMedium-sized companies and exportersLarge systems and multiple locations
Digital archive in Microsoft SharePointIncludedIncludedIncluded
Monthly review of entered recordsIncludedIncludedIncluded
Monthly remote consultationsUp to 4 hoursUp to 4 hoursAs needed by the client
Onsite internal auditsNot includedAnnualMonthly / as needed
Preparation for external auditsNot includedIncluded remotelyIncluded with physical presence
Employee trainingNot includedIncluded remotelyIncluded in the company
Food safety culture developmentNot includedNot includedIncluded
Advanced analytics and reportingNot includedNot includedIncluded
Support during external auditNot includedNot includedIncluded with physical presence

Scope of support

All key services connected into one operating quality system.

The external quality manager does not replace existing services. It connects documentation, audits, training, declarations and compliance into a clear monthly rhythm.

Record keeping by the agency

Creation, updating and management of HACCP, ISO and supporting documentation, with record and version control.

Audit and pre-audit preparation

Simulation of real questions, system review and final corrections before audit day.

Internal checks and internal audits

Structured detection of weak points before they are found by buyers, a certification body or inspection.

Employee training

Remote or onsite training that helps standards live beyond documentation.

Creation and verification of declarations

Support for food products with focus on regulations, accuracy and declaration compliance.

Conformity with standards and regulations

Gap analysis and a clear plan for bringing the system to the required level of conformity.

Who it is for

From HACCP basics to large systems with multiple locations.

Restaurants and craft businesses

When a clear HACCP system, organized records and confidence before inspection or control are needed.

Small and medium-sized producers

When there is not enough internal capacity for one person to manage documentation, training, corrective measures and audit preparation.

Exporters and demanding standards

When basic compliance is no longer enough and the system must support IFS, BRC, FSSC or similar requirements.

Large systems and multiple locations

When continuous quality coordination, location review, monthly control rhythm and an extended expert function are needed.

How we start

From diagnosis to monthly rhythm.

01

Initial diagnosis

We review the current system, documentation, records, responsibilities and audit risks, then define the real scope of support.

02

SharePoint archive setup

We structure the digital archive so documents, procedures, plans and records have a clear place and access rules.

03

Monthly operating rhythm

We establish a rhythm for record review, consultations, internal checks, corrective measures and preparation for upcoming audits.

Standards and areas

Support for requirements that are actually checked.

Food safety

HACCPISO 22000FSSC 22000IFSBRC

Quality and environment

ISO 9001ISO 14001Process improvement

Occupational safety and responsibility

ISO 45001Supplier requirementsLegal compliance

Frequently asked questions

Important things before the conversation.

Is documentation secure in Microsoft SharePoint?

Yes. Access is configured in a controlled way: documentation can be viewed only by approved people, with read-only modes when key procedures need to be protected.

What happens if an unannounced inspection arrives?

The system is set up so documentation, records, plans and the latest valid versions are organized and quickly available, instead of being searched through binders and old files.

Does this replace record keeping by the agency?

No. Record keeping by the agency remains the foundation of the service. The new model only raises it to a higher level through continuous expert support, a digital archive and clear cooperation packages.

Your signal

0/ 6 selected

Your system is probably stable

It looks like the basic structure is in place. An external quality manager would mainly help through periodic review, documentation optimization and a safety check before larger audits.

Check the system before the next audit

External quality manager

Do not let paperwork slow down your business.

Engage an external quality manager and set up a system that is clear, up to date and ready for review.

Schedule a free consultation